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Health Information Technology (HIT) for IT Specialist (HF-HIT-01)


Course Description

Our Health Information Technology (HIT) course provides strategies and concepts related to the comprehensive management of health information. Students will learn how to organize and secure health information to improve the quality, safety, and efficiency of the health care delivery system. With an overview of the health care industry and strategies for recording and securing patient processing records, this course equips the learner with tools and techniques for improving the health care system by effectively managing health care data.
The nation's health care delivery system is rapidly being transformed by the introduction of computer-based health information systems - specifically, by electronic health records (EHRs). This Electronic Health Records course answers the need for health care students to understand the entire medical office workflow process, from scheduling an appointment with the doctor to collecting the final payment. Also included in our course is the clinical staff’s use of a point-of-care electronic health record. Included in our course is the detailed use of MedTrak’s fully integrated electronic health record and practice management system. Our hypothetical scenarios allow students to practice each of the medical office workflows steps. Electronic Health Records Specialist course provides you with techniques and rationales for using electronic health records in practice and shows how the electronic health record affects your responsibilities on the job. When you begin your career in the health care workplace, it is important that you have a clear understanding of EHR. The knowledge and experience gained through this course will be a vital component of the skills and competencies needed in the 21st century medical workplace.


Health Information Technology Module 1
Health Care Data
• Health Care Delivery Systems
• Health Care Professionals
• Comparison of Facilities
• Legal and Regulatory Environment
• Collecting Health Care Data
• Basic Concepts
• Key Data Categories
• Medical Decision Making
• Describing Data
• Data Elements in Health Record
• Data Quality
• Data Sets

Health Information Technology Module 2
Health Information Management Processing

• Electronic Health Records
• Government and Private Sector Intervention
• Implementing an EHR
• Acute Care Records
• Clinical Flow of Data
• Clinical Data
• Discharge Data Set
• Data Quality
• Postdischarge Processing
• Electronic Health Record Management
• Other Health Information Management Roles

Health Information Technology Module 3
Coding and Reimbursement
• Code Sets
• ICD-9-CM
• ICD-10-CM
• ICD-10-PCS
• Special Purpose Code Sets
• Uses for Coded Clinical Data
• Paying for Health Care
• Types of Reimbursement
• Reimbursement Methodologies
• Billing
• Patient Financial Services
Health Information Technology Module 4
Managing Health Records
• Ambulatory Care
• Other Inpatient Health Care Settings
• Long-Term Care
• Behavioral Health Facilities
• Home Health Care
• Master Patient Index
• Identification of Physical Files
• Legal Systems
• Chart Locator Systems
• Information Systems
• Security of Health Information
• Record Retention
Health Information Technology Module 5

• Organized Collection of Data
• Data Retrieval
• Presentation
• Routine Institutional Statistics
• Reporting of Data
• Statistical Analysis of Patient Information
• Uses of Health Information
• Quality of Health Care
• Monitoring Quality of Health Information
• Organization and Presentation of Data
• Health Care Facility Committees
• Health Information in Quality Activities

Health Information Technology Module 6
Legal and Supervisory Issues

• Confidentiality
• Access
• Consent
• Release of Information
• Preparing a Record for Release
• Internal Requests for Information
• Sensitive Records
• Federal, Corporate, and Facility Compliance
• HIM Department Management
• HIM Department Workflow
• Evaluating Department Operations

Electronic Health Records Module 1
Introduction to the Electronic Health Record
• Closed System
• Certification Commission for Health Information Technology
• Authorized Testing and Certification Bodies
• Medical Office Workflow Systems
• Clinical Staff Collaboration
• Detailed Clinical Step
• Specialized Dashboards
• Meaningful Use
• Audit Log
• MedTrack User Guide
• Funtion Keys and Navigation
• Patient Responsibility
Electronic Health Records Module 2
• Providers
• Family Doctor
• Primary and Urgent Care
• Employee Health
• Time Range and Increment
• Location Structure and Level
• Division and Staff Level
• Block Out and Clear Time Range
• Existing and New Patient
• Patient Responsibility
• Payers
• Authorization Number
Electronic Health Records Module 3
Patient Registration, Clinic Status, and Patient Intake
• Scheduled Appointments
• Disciplines of Medicine
• Blended Checklists
• Occupational Medicine
• Medical Workflow Status
• Discipline Waiting Times
• Current Clinical Staff and Provider
• Total Elapsed Time for Patient Visit
• Reasons for Visiting
• Medical History and Vital Signs
• Expanded and Standard Answers
• Store Responses and Normal Answers
Electronic Health Records Module 4
Initial Contact, Processing Orders, and Out the Door
• Workflow Status
• Touch Screen and Voice Recognition
• Most Likely Orders
• Waiting Times and Question Types
• Wet and Over Reads
• Clinical Decision Support
• SOAP Notes
• Blink Speed and Visit Documentation
• Order Codes
• Referral and Specialist
• Tracking and Status of Referral
• ICD-9 and ICD-10
Electronic Health Records Module 5
Clinical Use of Electronic Health Record
• History of the Chief Complaint
• Review of Systems
• Family and Social History
• Dispensed Medications
• Prescribed Medications
• ePrescribing
• Aftercare Instructions
• Work Restrictions and Follow Up
• Summation and Case Closed
• Professional Services
• Key Componants and Contributory Factors
• Decision Making
Electronic Health Records Module 6
Patient Discharge
• Patient Discharge Workflow
• Out the Door Process and Open Orders
• Aftercare Instructions
• Occupational Health Reason
• Copayment and Coinsurance Amount
• Global Billing Period
• Results Pending and Incomplete Visits
• Further Review Needed and Charts Needing Review
• On-line Open Cases Aging and Open Cases
• Billable Items and Super Bill
• Needs Authorization and Provider Notes Incomplete
• Further Review Done and Transcriptionist
Electronic Health Records Module 7
Posting Charges, Billing and Accounts Receivable

• Billing Editor and Ready for Posting
• Charges Available for Review
• Ignored Line Items and Posting the Charges
• Print Bills in Batches
• Invoices Processor
• Batched Totals
• Lock Box
• Tax Identification Number
• Balance Bill
• No Payments
• Overpaid and Denied
• Payments Not Yet Applied

Electronic Health Records Module 8
Collection Activity and Refunds

• Case/Billing Activity Log
• Follow-Up Notes
• Attaching Documents
• Reminders For Follow-Up Activity
• Refunds to Payers
• Overpayments
• Refunding All of a Payment
• Unidentified Payments
• Refunding on a Line Item
• Refund Batches
• Closing a Refund Batch
• Refund Check Process
Healthcare IT Technician (CompTIA HIT-001) Exam Prep Module 1
Healthcare IT and Data Flow
• Healthcare Facilities
• Departments in Hospitals
• Healthcare IT Goals
• Patient Flow Through Hospital Stay
• Learning Support Flow
• Getting to Know Information Systems
• Getting to Know HIS
• Getting to Know the Message
• Following the Date Flow
• EDIS ADT Data Flow
• LIS Data Flow
Healthcare IT Technician (CompTIA HIT-001) Exam Prep Module 2
Regulations and Organizational Behavior
• Standard Agencies, Laws, and Regulations
• Healthcare Programs and Laws
• HIPAA Controls and Compliance
• Record Retention and Disposal
• Types of Health Records
• Legal Best Practices and Documentation
• Handling PHI
• Proper Communication Methods
• HER/EMR Access Roles and Responsibilities
• Organizational Structures and Operation
• Executing Daily Activities
• HIT Technician Role
Healthcare IT Technician (CompTIA HIT-001) Exam Prep Module 3
IT Operations
• Internet and Intranets
• OSI Model
• Cloud Computing and Virtualization
• Programming Languages
• Networking
• Solving Network Problems
• Basic Network Devices and Hardware
• Network Tools
• Managing Network Resources
• HER/EMR Information Systems
• Configuring Workstations and Peripherals
• Troubleshooting
Healthcare IT Technician (CompTIA HIT-001) Exam Prep Module 4
Medical Business Operations and Security
• Understanding the Clinical Environment
• Medical Terms, Imaging, and Tests
• Medical Departments
• Healthcare Support Software
• Change Control
• Healthcare Interface
• Understanding Permission Levels
• Understanding Physical Security
• Password Best Practices
• Encryption Types
• Secure Wireless Networks
• Disposing of PHI


12 months




There are no specific prerequisites for this program. Students will need access to both a computer and the internet. Students should have basic keyboarding and computer skills, and be comfortable navigating the internet.

The intended audience for this program is individuals that are seeking to enhance their skills or find employment as an Health Information Technology Specialist.


Upon successful completion of our Electronic Health Records course, students will be prepared to sit for the NHA national certification exam to become a Certified Electronic Health Record Specialist (CEHRS).
Upon successful completion of our Health Information Technology course, students will be prepared to sit for the HIMSS' Certified Associate in Health Information & Management Systems (CAHIMS) Certification exam.




This class supported by an Educational Mentor. Our educational mentors have worked or are working in the subject they mentor. Educational Mentors reviews student work, student progress, and interacts with students as needed. They respond to any questions or concerns you might have, as well as encouraging and motivating you to succeed.


The following textbooks will be provided to each student upon registration:
• Health Information Technology by Nadinia David and Melissa LaCour
• The Electronic Health Records: Understanding the Medical Office Workflow by Rick Schanhals

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