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Lean Six Sigma for Government (PD-LSSG01)


Course Description

Our Lean Six Sigma for Government course outlines Lean Six Sigma principles that can be applied in the public sector to achieve a leaner more efficient organization. Topics covered include improving outcomes, lowering cost, streamlining operations, managing assets, and decreasing risks and losses. Students will learn techniques for maintaining an agile and innovative organization built for high performance despite lower budgets and varying market conditions.


Lean Six Sigma for Government Module 1
Operational Excellence

In module one, we will look at maximizing outcomes for the cost. Investment decisions are often complicated because of regulatory requirements, and pressure comes from different directions, making it hard to create favorable outcomes. Prior to making these improvements and decisions, you must first make a clear distinction between your customers and stakeholders. Module one will guide students to mapping out the value chain within your organization.

Operational Excellence
Your Customers
Customers Versus Stakeholders
Enterprise Analysis
Action Road Map
Lean Six Sigma for Government Module 2
Agility and Innovation

Agility is most often used to describe the ability to change direction quickly or stretch beyond usual limitations. In module two we will examine the steps your organization can take to develop greater agility. Good leaders learn to know what is coming before it happens and in module two we will explore indicators that will guide you to understanding innovation and managing the unexpected.

Short and Long Term Agility
Agility and Mission Resilience
Leading Indicators
Understanding Innovation
Managing and Disruptive Innovation
Lean Six Sigma for Government Module 3
Culture and Workforce

In module three, we will examine how leadership relates to creating a Performance anatomy. Additionally, we will look at how to develop a highly engaged, skilled, and productive workforce. Doing this will contribute to the long-term success of the organization. Also included in module three is a discussion on creating new structure, practices, and policies inside your organization.

Lessons from Public Sector Leaders
Making Sure Your Leaders Lead
Components of Capability
Too Little Information
Keep Your Goal in Sight
Lean Six Sigma for Government Module 4
Performance-Oriented Deployment

Effective strategic planning is a lot more difficult than is generally acknowledged. Module four will guide you to creating a plan that describes goals and objectives so that you can share this goal with your organization, ensuring that progress will be made. There are new pathways that can be adapted to generate the kinds of results your organization needs. Module four will examine how to have speed and meaningful results in your business.

Approach Matters as Output
Making Process Where it Matters
Scenario Analysis
Issue-Based Deployment
Speed with Results


1 month




There are no specific prerequisites for this class. It is designed for anyone desiring to enhance their skills or learn the topics covered in the class.





This class is an independent-study course.  Students will have all the resources needed to successfully complete the course within the online material.  A student helpdesk is available for technical support during the course enrollment.


Internet Access

Broadband or high-speed internet access is required. Broadband includes DSL, cable, and wireless connections.
Dial-Up internet connections will result in a diminished online experience. Moodle pages may load slowly and viewing large audio and video files may not be possible.

Windows hardware configurations and processors are acceptable
Mac computers MUST have Microsoft Window Operating Systems over Bootcamp (Bootcamp is a free download from Apple's website)
1 GB RAM minimum recommended
Operating Systems
Windows XP, Vista or 7 and Mac OS X 10 or higher with Windows
Web Browsers
Google Chrome is highly recommended
Internet Explorer is not recommended as it may not display certain menus and links
Cookies MUST be enabled
Pop-ups MUST be allowed (Pop-up Blocker disabled)
Kindle Reader App is needed for many of our courses (No special equipment needed. This can be downloaded onto your computer.)
Adobe PDF Reader
Media Plug-ins (These may be required depending on your course media.)
Adobe Flash Player (Required for many of our career courses and ALL of our IT courses.)
Adobe Acrobat Reader, Apple Quicktime, Windows Media Player, &/or Real Player
PowerPoint Viewer (Use this if you don't have PowerPoint)

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