• Home
  • Course Catalog
  • Contact Us
Loading... Loading... Please wait...
Request info
Contact Us
First Name*
Last Name*
Lead Status
Lead Source*
External Referrer
Partner SMEC ID
Enter text from the pic*

Social Media Guidelines and Policies (SM-GAP-01)


Course Description

Social media guidelines and policies can be as important as a social media plan. Social media policies keep an organization from making disastrous mistakes on social media channels, and help adhere to industry regulations.

This course demonstrates how to represent an organization online, and help to establish online consistency for a company or brand.

In addition to social media guidelines and policies, this course delves into listening and engagement programs, and discusses digital ethics, copyright, terms-of-use, and privacy issues.


Upon satisfactorily completing the Online Instructor Supported Social Media Guidelines and Policies Certificate program, students should be able to:

Prepare social media guidelines for any type of business or organization
Create social media policies for a business or organization
Identify social media copyright issues
Define the uses of creative commons licenses
Identify digital ethics issues encountered when using social media for business
Understand social media terms of use and privacy policies
Develop listening and engagement programs


3 months




Adult Learners 18 and older





Deltina Hay is the author of three books on social media, the mobile web, and search optimization. She developed the graduate, social media certificate program for Drury University; and her first book, The Social Media Survival Guide, is used as a text in colleges and universities, worldwide.

Deltina has been programming or developing for the Web for over 30 years. Her graduate education includes computer science, applied mathematics, numerical analysis, nonlinear dynamics, and psychology. Deltina presently serves as the Board Chair of the Independent Book Publishers Association.


This course does not require any additional purchases of supplementary materials.

Find Similar Courses by Category