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Veterinary Office Professional with Terminology

$2,995.00
Veterinary Medical Terminology provides a visual approach to learning medical terms and understanding the basics of veterinary medicine. A systematic process of breaking down medical terms into their component parts allows readers to comprehend the root medical concepts and apply critical thinking skills when faced with new and unfamiliar medical terminology. Case studies exemplify how medical terminology would be experienced in an actual veterinary practice. The software provided with this course makes review of the concepts fun through use of interactive games and audio pronunciation of the terms. The Veterinary Office Assistant handles daily administrative duties of the veterinary team.

Veterinary Medical Terminology provides a visual approach to learning medical terms and understanding the basics of veterinary medicine. A systematic process of breaking down medical terms into their component parts allows readers to comprehend the root medical concepts and apply critical thinking skills when faced with new and unfamiliar medical terminology. Case studies exemplify how medical terminology would be experienced in an actual veterinary practice.
The software provided with this course makes review of the concepts fun through use of interactive games and audio pronunciation of the terms.
The Veterinary Office Assistant handles daily administrative duties of the veterinary team. This course outlines step-by-step instructions for completing these daily tasks such as scheduling appointments, billing and accounting, communicating effectively and compassionately with clients, managing medical records, budgeting, marketing, managing inventory, using outside diagnostic laboratory services, and more. Make a difference in the lives of animals and the people who love them while working as a Veterinary Office Assistant in a veterinary hospital, animal shelter, zoo, or university.
At the completion of this course you should be able to:
• Comprehend the core elements of veterinary medical terminology
• Identify the steps to analyze prefixes and suffixes
• Comprehend the function and structure of systems of the body
• Identify common anatomical terminology for various animals
• Recall terms to describe procedures performed on various systems of the body to treat injury and disease
• Identify the roles of the veterinary office team
• Identify the elements of the veterinary practice as a business
• Comprehend strategies for managing client relations
• Identify systems for managing client records, inventory, and budgets
• Identify common veterinary procedures, diseases, and treatments

NOTE: This program DOES NOT License, Certify, or Register Veterinary Technicians in any state through the Board of Veterinary Medical Examiners.

Outline

Veterinary Medical Terminology Module 1
Introduction to Medical Terminology
• Anatomy of a Medical Term
• Prefixes & Suffixes
• Combining Vowels & Forms
• Analyzing Medical Terms
• General Pronunciation Guidelines
• Positions & Planes
• Grouping Things Together
• Labeling a Diagram
• The Skeletal System
• Function & Structure of the Skeletal System
• Pathology & Procedures of the Skeletal System
• The Muscular System
• Function & Structure of the Muscular System
• Pathology & Procedures of the Muscular System
Veterinary Medical Terminology Module 2
Common Anatomical Terms
• Two Words, Same Meaning
• Common Anatomical Terms for Equine
• Common Anatomical Terms for Cattle
• Common Anatomical Terms for Goats
• Common Anatomical Terms for Sheep
• Common Anatomical Terms for Swine
• Common Anatomical Terms for Dogs & Cats
• The Digestive System
• Function & Structure of the Digestive System
• Pathology & Procedures of the Digestive System
• The Urinary System
• Function & Structure of the Urinary System
• Pathology & Procedures of the Urinary System
Veterinary Medical Terminology Module 3
Body Systems - Part 1
• The Cardiovascular System
• Function & Structure of the Cardiovascular System
• Pathology & Procedures of the Cardiovascular System
• The Respiratory System
• Function & Structure of the Respiratory System
• Pathology & Procedures of the Respiratory System
• The Integumentary System
• Function & Structure of the Integumentary System
• Pathology & Procedures of the Integumentary System
• The Endocrine System
• Function & Structure of the Endocrine System
• Pathology & Procedures of the Endocrine System
Veterinary Medical Terminology Module 4
Body Systems - Part 2
• The Reproductive System
• Function & Structure of the Reproductive System
• Pathology & Procedures of the Reproductive System
• The Estrous Cycle
• Mating, Pregnancy, and Birth
• The Nervous System
• Function & Structure of the Nervous System
• Central Nervous System
• Peripheral Nervous System
• Pathology & Procedures of the Nervous System
• Function & Structure of the Eye
• Pathology & Procedures of the Eyes
• Function & Structure of the Ear
• Mechanism of Hearing
• Mechanism of Equilibrium
• Pathology & Procedures of the Ears
Veterinary Medical Terminology Module 5
Systems & Diseases
• The Hematologic System
• Pathology of the Hematologic System
• The Lymphatic System
• Pathology & Procedures of the Lymphatic System
• The Immune System
• Pathology & Procedures of the Immune System
• Oncology
• Pathology & Procedures of the Oncology
• Basic Physical Examination
• Laboratory Terminology
• Pathogenic Organisms
• Types of Diseases
• Endoscopy
• Imaging Techniques
• Pharmacologic Terms
• Surgical Terms
Veterinary Medical Terminology Module 6
Dealing with Specific Animals
• Anatomy, Breeding, & Vaccinations
• Dogs & Cats
• Descriptive Terms
• Horses, Donkeys, Mules, and Ponies
• Mode of Movement
• Markings, Equipment, and Management Terms
• Terms for Unsoundness in Horses
• Ruminants: Cattle, Sheep, Goats, and Camelids
• Pigs and Swine Management Terms
• Equipment and Industry Terms
• Birds, Poultry, and Pet Bird Terms
• Rodents, Ferrets, and Rabbits
• Reptiles and Amphibians


Veterinary Office Assistant Module 1
The Veterinary Health Care Team
• Veterinary Health Care Team Members
• Kennel assistants
• Veterinary technicians
• Veterinarians
• The Receptionist Team
• Phone Etiquette
• Common Forms
• Client Relations
• Team Management
• Leadership Styles
• Delegation
• Veterinary Ethics and Legal Issues
Veterinary Office Assistant Module 2
The Veterinary Practice as a Business
• Human Resources
• Organizational Behavior
• Employee Development
• Hiring Process
• Positive Stress
• Negative Stress
• Coping with Stress
• Coping with Burnout
• Practice Design
• Ergonomics
• Motion Economy
• Retail Area
• Treatment Area
• Technology in the Office
Veterinary Office Assistant Module 3
Marketing and Client Management
• Outside Diagnostic Laboratory Services
• Packaging Specimens
• Shipping Specimens
• Results
• The 4 Ps of Marketing
• Marketing Strategies
• Branding
• Client Communications
• Email and Letter Etiquette
• Client Compliance
• Recall Systems
• Interacting with a Grieving Client
• Five Stages of Grief
• Human and Animal Bond
Veterinary Office Assistant Module 4
Appointment, Records & Inventory Management
• Appointment Management Systems
• Computer Schedule System
• Managing Walk-ins
• Medical Records Management
• Legibility of Records
• Choosing a File System
• Inventory Management
• Inventory Controls
• Manufacturers and Distributors
• Controlled Substances
• DEA License
• Drug Logs
Veterinary Office Assistant Module 5
Accounts Receivable, Insurance, and Budgets
• Controlled Substance Log
• Radiology Log
• Surgical Log
• Laboratory Log
• Accounts Receivable
• Accepting Payments
• Collection Procedures
• Pet Health Insurance
• Premiums
• Deductibles
• Co-Pay
• Preparing a Budget
• Maintaining a Budget
• Key Performance Indicators
• Bookkeeping Services
• Taxes
Veterinary Office Assistant Module 6
Safety, Security & Clinical Assisting
• Occupational Hazards and Safety Issues
• Zoonotic diseases
• Disease Transmission
• Security Systems
• Theft
• Cameras and Recording Devices
• Clinical Assisting
• Common Diseases
• Blood Sampling
• Calculations and Conversions
• Monthly Finance Charges
• Inventory Turns Per Year
• Professional Development
• Career Planning
• Self-Assessment

Duration

12 months

Hours

405

Audience

There are no specific prerequisites for this course. Students will need access to both a computer and the internet. Students should have basic keyboarding and computer skills, and be comfortable navigating the internet.

The intended audience for this program is individuals that are seeking to enhance their skills in or enter the field as a Veterinary Office Assistant.

Certification

Upon successful completion of our Veterinary Office Assistant course, students will be prepared for an entry-level position as a Veterinary Office Assistant and will be prepared to sit for the NCCB national certification exam to become a Certified Veterinary Office Assistant (CVOA).

NOTE: This program DOES NOT License, Certify, or Register Veterinary Technicians in any state through the Board of Veterinary Medical Examiners.

Language

English

Instructor

This class supported by an Educational Mentor. Our educational mentors have worked or are working in the subject they mentor. Educational Mentors reviews student work, student progress, and interacts with students as needed. They respond to any questions or concerns you might have, as well as encouraging and motivating you to succeed.

Requirements

Internet Access
• Broadband or high-speed internet access is required. Broadband includes DSL, cable, and wireless connections.
• Dial-Up internet connections will result in a diminished online experience. Moodle pages may load slowly and viewing large audio and video files may not be possible.

Hardware
• Windows hardware configurations and processors are acceptable
• Mac computers MUST have Microsoft Window Operating Systems over Bootcamp (Bootcamp is a free download from Apple's website)
• 1 GB RAM minimum recommended
• Operating Systems
-Windows XP, Vista or 7 and Mac OS X 10 or higher with Windows
• Web Browsers
-Google Chrome is highly recommended
-Internet Explorer is not recommended as it may not display certain menus and links
• Cookies MUST be enabled
• Pop-ups MUST be allowed (Pop-up Blocker disabled)
• Kindle Reader App
• Adobe PDF Reader
• Media Plug-ins (These may be required depending on your course media.)
• Adobe Flash Player
• Adobe Acrobat Reader, Apple Quicktime, Windows Media Player, &/or Real Player
• PowerPoint Viewer

The following textbooks will be provided to each student upon registration:

• Front Office Management for the Veterinary Team by Heather Prendergast
• An Illustrated Guide to Veterinary Medical Terminology by Janet Amundson Romich

HF-VOP01

Data sheet

Certification included
false
Image URL
https://s3.amazonaws.com/we-public-images/vet.jpg
Training Plan URL
https://worldeducationllc.sharepoint.com/bizdev/acctmgmt/_layouts/15/guestaccess.aspx?docid=08e93fbc640744001afb619b6d4cd1a47&authkey=AUKvkzz7ONbfysbtHuSFmqY