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Technical Writing

Technical Writing is a career that offers a variety of writing possibilities. Our Technical Writing course focuses on a reader-centered approach and helps students understand the nature of writing in the workplace.

Technical Writing is a career that offers a variety of writing possibilities. Our Technical Writing course focuses on a reader-centered approach and helps students understand the nature of writing in the workplace. It leads students through the process of creating highly effective letters, proposals, emails, memos, documentation, and reports. Students will learn how to conduct research and appropriately cite sources. Guidelines for persuasive writing and strategies for maintaining readers’ attention are also discussed. Take our Technical Writing course and learn the skills and knowledge you need to start your writing career today!

Enrolling into our Technical Writing course will give students a subscription to Questia! In addition to having access to Questia’s credible, scholarly content from over 75,000 full-text books and 9 million articles, Questia will also provide students with research tutorials that give interactive instruction on how to research and write papers.

After completing this course, you should be able to:

• Describe the characteristics and guidelines of technical writing
• Describe strategies for analyzing your readers and meeting their needs
• Identify the steps for conducting research and preparing for technical writing
• Identify the strategies for reviewing drafts and managing projects
• Identify methods for developing document style, voice, and design elements


Technical Writing Module 1
Introduction to Technical Writing
• Workplace Writing
• Reader-Centered Strategies
• Communicating Ethically
• Applying to Jobs
• Your Resume
• Interviewing Effectively
• Defining Communication Goals
• Reader Profile
• Writing Context for Readers
• Identifying Communication Stakeholders

Technical Writing Module 2
Conducting Research

• Useful Communication
• Organizing Reader’s Tasks
• Planning Persuasive Strategies
• How to Focus on Your Readers’ Goals and Values
• Creating a Favorable Response
• Research and Writing
• Documenting Sources
• Reader-Centered Research Methods
• Research Using Memory and Creativity
• Internet Research

Technical Writing Module 3
Developing Effective Styles and Voice

• Announcing Your Topic
• Create Clarity, Coherence, and Persuasiveness
• Describing a Cause and Effect Relationship
• Creating an Effective, Professional Voice
• Convey Meaning Clearly and Precisely
• Motivating Readers to Pay Attention
• Adapting to Cultural Backgrounds
• Ending a Communication
• Defining Goals for the Ending
• Planning Front and Back Matter
Technical Writing Module 4
Design Elements and Draft Revision
• Increasing Communication with Graphics
• Aligning Graphics to Objectives
• Tables, Graphs, and Charts
• Photographs and Illustrations
• Citing Graphics
• Reader-Centered Design
• Design Elements of a Communication
• Designing Grid Patterns
• Revising Your Drafts
• Testing Drafts for Usefulness and Persuasiveness
Technical Writing Module 5
Communication Structures and Project Management
• Creating Communications with a Team
• Shared Understanding of Team Goals and Procedures
• Obtaining Commitment and Effort from Team
• Effective Team Meetings
• Listener-Centered Presentations
• Maintaining Listeners’ Attention
• Managing Client and Service-Learning Projects
• Project Management Strategy
• Maintaining a Productive Client Relationship
• Creating Reader-Centered Websites
Technical Writing Module 6
Styles of Reader Centered Writing
• How to Use the Appropriate Level of Formality
• Giving Needed Background Information
• Reader Centered Writing
• The Variety of Proposal-Writing Situations
• Crafting the Major Elements of a Proposal
• Typical Writing Situations
• Superstructure for Empirical Research Reports
• Preparing and Crafting Empirical Research Reports
• Level of Formality
• Providing Background Information
Technical Writing Module 7
Writing Situations and Instructions
• Writing Reader-Centered Feasibility Reports
• Preparing for Feasibility Reports
• Sample Feasibility Reports
• Writing Reader-Centered Progress Reports
• Typical Writing Situations
• Tone in Progress Reports
• Reader-Centered Instructions
• Processes for Preparing Instructions
• Crafting the Major Elements of Instructions
• Webpage and Video Instructions


12 months




There are no specific prerequisites for this course. Students will need access to both a computer and the internet. Students should have basic keyboarding and computer skills, and be comfortable navigating the internet.

The intended audience for this program is individuals that are seeking to gain employment as a Technical Writer or wishing to enhance their skills in the field.






This class supported by an Educational Mentor. Our educational mentors have worked or are working in the subject they mentor. Educational Mentors reviews student work, student progress, and interacts with students as needed. They respond to any questions or concerns you might have, as well as encouraging and motivating you to succeed.


Internet Access
• Broadband or high-speed internet access is required. Broadband includes DSL, cable, and wireless connections.
• Dial-Up internet connections will result in a diminished online experience. Moodle pages may load slowly and viewing large audio and video files may not be possible.

• Windows hardware configurations and processors are acceptable
• Mac computers MUST have Microsoft Window Operating Systems over Bootcamp (Bootcamp is a free download from Apple's website)
• 1 GB RAM minimum recommended
• Operating Systems
-Windows XP, Vista or 7 and Mac OS X 10 or higher with Windows
• Web Browsers
-Google Chrome is highly recommended
-Internet Explorer is not recommended as it may not display certain menus and links
• Cookies MUST be enabled
• Pop-ups MUST be allowed (Pop-up Blocker disabled)
• Kindle Reader App
• Adobe PDF Reader
• Media Plug-ins (These may be required depending on your course media.)
• Adobe Flash Player
• Adobe Acrobat Reader, Apple Quicktime, Windows Media Player, &/or Real Player
• PowerPoint Viewer

The following textbooks will be provided to each student upon registration:

• Technical Communication, by Paul Anderson


Data sheet

Certification included
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