Administrative Medical Assistant

Medical administrative assistants primarily work in doctor’s offices, clinics, outpatient settings, hospitals, and other healthcare settings. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants. Employment of a medical assistant is expected to grow an impressive 34% by 2018.
The Medical Administrative Assistant Program, offered by our accredited school partners, covers information on the medical assisting profession, interpersonal skills, medical ethics and law, medical terminology, basics of insurance billing and coding, telephone techniques, scheduling appointments, medical records management and management of practice finances. A great course for physicians medical office professionals!
This program prepares students to function effectively in many of the administrative and clerical positions in the healthcare industry. It provides students a well-rounded introduction to medical administration that delivers the skills students require to obtain an administrative medical assistant position or advance within their current healthcare career. This course covers the following key areas and topics:
• History and background of the medical assisting profession
• Interpersonal skills, medical ethics, and basic medical law
• Telephone techniques and skills for scheduling appointments
• Medical terminology
• Basics of insurance billing and coding
• Medical records management and management of practice finances

Medical Administrative Assistant Detailed Course Information:
• An overview of the healthcare industry and expectations for a healthcare professional
• Role of the medical administrative assistant
• History of medicine, medicine and the law, medical malpractice, medical ethics, and medical practice specialties
• Ethical and legal issues, fraud abuse, and compliance
• Office and patient communication techniques, appointment scheduling and general office duties
• Technology in the healthcare environment
• Basic terminology used in the medical office
• Medical records management, confidentiality of the medical record, initiating a medical record for a new client and filing reports in the medical record
• HIPAA review and patient bill of rights and confidentiality
• Financial and practice management
• Health insurance coverage, and billing and coding procedures
• Professional fees, billing and collecting procedures, accounting systems and credit arrangements
• Medical accounting, financial statements, cost analysis, and budgets for the medical practice
• Specimen collection, laboratory safety and federal and state regulations
• Assisting with medical emergencies
• Career development

Enroll through one of our accredited university or college partners today!

Module 1 – Introduction to Medical Assisting
• Becoming a Successful Student
• The Healthcare Industry
• The Medical Assisting Profession
• Professional Behavior in the Workplace
• Interpersonal Skills and Human Behavior
• Medicine and Ethics
• Medicine and the Law

Module 2 – Administrative Medical Assisting
• Computer Concepts
• Telephone Techniques
• Scheduling Appointments
• Patient Reception and Processing
• Office Environment and Daily Operations
• Written Communications and Mail Processing

Module 3 – Health Information in the Medical Office
• The Paper Medical Record
• The Electronic Medical Record
• Health Information Management
• Privacy in the Physician’s Office

Module 4 – Billing and Coding Procedures
• Basics of Diagnostic Coding
• Basics of Procedural Coding
• Basics of Health Insurance
• The Health Insurance Claim Form
• Professional Fees, Billing, and Collecting

Module 5 – Financial and Practice Management
• Banking Services and Procedures
• Financial and Practice Management
• Medical Practice Management and Human Resources
• Medical Practice Marketing and Customer Service

Module 6 – Assisting with Medical Emergencies and Career Development
• Emergency Preparedness and Assisting with Medical Emergencies
• Career Development and Life Skills

Upon completing this course, you will be able to:
• Function effectively in many of the administrative and clerical positions in the healthcare industry
• Describe the roles of a professional medical administrative assistant
• Manage health information and records according to privacy policies
• Complete basic billing and coding to process insurance forms
• Manage practice finances
• Assist the medical specialties in the event of an emergency