Advanced Human Resource Management with PHR Exam Prep

Module 1: The Nature of Human Resource Management
• Contemporary Human Resource Management
• Evolution of the Human Resource Function
• Origins of the Human Resource Function
• Personnel Management
• Human Resource Management in the Electronic Age
• Goals of Human Resource Management
• The Setting for Human Resource Management
• Human Resource Managers

Module 2: The Legal Environment
• The Legal Context of Human Resource Management
• The Regulatory Environment of Human Resource Management
• Equal Employment Opportunity
• Discrimination
• Protected Classes in the Workforce
• Sexual Harassment at Work
• Other Areas of Human Resource Regulation
• Evaluating Legal Compliance

Module 3: The Global Environment
• The Growth of International Business
• Global Issues in International Human Resource Management
• Understanding the Cultural Environment
• The Human Resource Function in International Business
• Domestic Issues in International Human Resource Management
• Managing International Transfers and Assignments
• International Labor Relations

Module 4: The Competitive Environment
• Competitive Environment for Human Resource Management
• Strategic Perspective
• The Influence of Organizational Purpose and Mission
• Role of Corporate Governance
• Corporate, Business, and Functional Strategies
• The Impact of Organizational Design
• Human Resource Strategy Formulation
• Interpersonal Processes and Strategy Implementation
• Evaluating the Human Resource Function in Organizations

Module 5: Information for Making Human Resource Decisions
• Human Resource Planning as a Source of Information
• Forecasting the Supply of Human Resources
• Implications of a Growth Strategy
• Implications of a Stability Strategy
• Implications of a Reduction Strategy
• Strategy as a Source of Information
• Economic Conditions as a Source of Information
• Unemployment Rates
• Job Analysis as a Source of Information
• The Job-Analysis Process

Module 6: Human Resource Decision Making in Organizations
• Ethics and Human Resource Management
• Rightsizing the Organizations
• Dealing with Increased Demand for Employees
• Strategies for Layoffs
• Progressive Discipline
• Employee Retention
• Managing Terminations and Retention
• Managing Voluntary Turnover
• Managing Human Resources during Mergers and Acquisitions

Module 7: Recruiting, Selecting, Training, and Developing Employees
• Recruiting Employees
• Internal Recruiting
• External Recruiting
• Internships
• The Selection Process
• Popular Selection Techniques
• Employment Tests
• The Selection Decision
• Training and Development

Module 8: Managing a New and Diverse Workforce
• The Nature of Workforce Diversity
• Dimensions of Diversity
• The Impact of Diversity on Organizations
• Diversity and Social Change
• The Multicultural Organization
• Managing Diversity in Organizations
• Managing Knowledge Workers
• Human Resource Management and Social Issues

Module 9: Compensation and Benefits
• Developing a Compensation Strategy
• Determining What to Pay
• Wage and Salary Administration
• The Nature of Benefits Programs
• Mandated Benefits
• Nonmandated Benefits
• Contemporary Issues in Compensation and Benefits

Module 10: Performance Appraisal and Career Management
• Why Organizations Conduct Performance Appraisals
• The Performance-Appraisal Process
• Methods for Appraising Performance
• Other Issues in Performance Appraisal
• The Nature of Careers
• Human Resource Management and Career Management
• Career-Development Issues and Challenges

Module 11: Managing Labor Relations
• The Role of Labor Unions in Organizations
• Trends in Unionization
• Historical Development of Unions
• The Unionization Process
• The Collective-Bargaining Process
• Negotiating Labor Agreements
• Resolving Impasses
• Labor Unions in the 21st Century

Module 12: Safety, Health, Well-Being, and Security
• Employee Safety and Health
• Common Workplace Hazards and Threats
• OSHA
• The Physical Environment
• Stress and Stress Management at Work
• Workplace Security

Module 13: Motivation at Work
• A Basic Model of Performance
• Motivation and Needs
• Process Theories of Motivation
• Reinforcement Theory
• Expectancy Theory
• Equity Theory
• An Integrative Model of Motivation
• Related Theories and Perspectives on Motivation

Module 14: Managing and Enhancing Performance: The Big Picture
• Enhancing Performance at Different Levels
• Alternative Work Arrangements
• Alternative Work Sites
• Incentives and Performance Based Rewards
• Performance Management and Feedback
• Evaluating Performance Enhancement Programs
• HR in the Headlines

Module 15: PHR Exam Prep
• Business Management
• Talent Planning and Acquisition
• Learning and Development
• Total Rewards
• Employee and Labor Relations

Module 16: sPHR Exam Prep
• Leadership and Strategy
• Employee Relations and Engagement

Advance your HR career by earning the Professional in Human Resources® (PHR®) from HR Certification Institute® (HRCI®). The PHR demonstrates your mastery of the technical and operational aspects of HR management, including U.S. laws and regulations. The PHR is for the HR professional who has experience with program implementation, has a tactical/logistical orientation, is accountable to another HR professional within the organization, and has responsibilities that focus on the HR department rather than the whole organization.

To be eligible for the PHR you must meet one of the following conditions for education and experience:
Have at least one year of experience in a professional-level HR position + a Master’s degree or higher,
Have at least two years of experience in a professional-level HR position + a Bachelor’s degree, OR
Have at least four years of experience in a professional-level HR position + a high school diploma.
Each state may have additional licensing requirements, be sure to research your states requirements for employment by visiting your states occupation board.