Business and Professional Supervisory and Managerial Skills 270 Hours 3 Months Beginner English Overview Syllabus Objectives Requirement Certification Features Our management program is ideal for individuals who are currently employed or looking to begin their career in a supervisory and/or managerial role. Over the course of your studies, you will learn the fundamental skills required of new and experienced supervisors and managers, and will be exposed to a broad range of topics related to the supervision and managerial process. In this program we will cover several different skills such as successful leadership, performance management, time management, decision making, effective communication, productivity, negotiations, and project management. Mastering these skills will allow you to successfully pursue a career in management. Enroll through one of our accredited university or college partners today! • Do You Have What It Takes To Be A Supervisor? • Paperwork and Profitability • People and Productivity • Who Decides What and How? • Rewards and Results: Win, Lose, Or Tie? • Supervisors’ Leadership Styles • When and How To Communicate • Stimulating Your Teams’ Successful Performance • Keeping Employees On Track and Safe On The Job • Opportunities: Managing Conflicts and Challenges • Attention To Detail • Bargaining A Win-Win Situation For All • Introduction To Management • Managing In A Business Environment • Social Responsibility and Managerial Ethics • Decision Making • Planning and The Manager’s Role • Strategic Management and Planning Techniques • Organizational Structure and Communications • Human Resource Management • The Psychology of Management • Motivating and Leading Others • Controlling Organizational Performance • Operations Management • Introduction to Leadership • Leading and Managing Change • Leading Teams • Leaders and Work-Life Balance • Body Language for Leaders Upon completion of this course, students will know: • Analyze the competencies and skills needed to be an effective supervisor • Explain contemporary workplace considerations with respect to a supervisory role • Plan strategically using goal-setting and organizing skills • Recommend a staffing, recruiting, and retention strategy • Recommend a control process strategy • Propose a decision-making strategy • Explain motivational leadership in the context of today’s workforce • Use effective communication strategies • Propose group- and-team-building skills • Analyze the performance appraisal process • Recommend strategies to improve workplace health and safety • Analyze factors that impact change management • Propose conflict resolution strategies • Analyze the supervisor’s role in the collective bargaining processes • Contrast theories and techniques of managing, motivating, and leading others • Analyze the impact of an organization’s culture, environment, and design on management • Examine how social responsibility and ethics affect management functions • Analyze issues facing managers when performing management functions • Examine challenges related to organizational strategies and processes that managers face in today’s business environment • Evaluate approaches to communication to best fit an organizational structure • Apply theories of leadership and motivation to effectively manage others • Assess approaches to controlling organizational performance • Examine operations management • Define leadership and explain its importance • Discuss some of the better-known leadership theories • Distinguish leadership from management and administration • Recognize the role of leadership in setting the ethical tone for an organization • Describe the principles for building an ethical culture • Explore how leadership requires setting an ethical example • Discuss how leaders can deal with ethical lapses • Describe the role of leadership during an ethical crisis All required reference materials are provided with this program. Technical requirements: Internet Connection • Broadband or High-Speed (DSL, Cable, Wireless) Hardware Requirements • Processor – 2GHz Processor or Higher • Memory – 1 GB RAM Minimum Recommended Software Requirements • Operating Systems – Windows 7, 8 or 10; Mac OS x 10 or higher • Microsoft Office 2007, 2010 or 2013 or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx) • Internet Browsers – Google Chrome is highly recommended • Cookies MUST be enabled • Pop-ups MUST be allowed (Pop-up Blocker disabled) • Adobe PDF Reader Project Management Institute Relevancy – With annual reviews and enhancements, this program guarantees accurate and relevant curriculum that meets employer requirements for the knowledge and skills demanded to successfully enter the workforce. Career Readiness – Our Career Kit is designed to provide students with the practical tools they’ll need to help find a job once they have completed training and earned their certification. With our Career Kit, students are sure to impress! Using our practical templates and prompts, students can present their BEST self to future employers. Curriculum Format – We believe career training should be engaging and fun, not exhausting, and boring. To achieve this, we have developed our program with a mix of formats including reading material, video lectures, procedure videos, interactive activities and games, knowledge check ins, and section assessments. By incorporating a balanced mixture of interactivity, engagement, and comprehension testing, this program ensures a well-rounded experience for students that will not only fully prepare them to enter the workforce but also provide a fun, entertaining way to learn. With real-life procedure videos, students are provided a combination of comprehensive instructions, visual and auditory demonstrations, and hands-on practice exercises. 6 Reasons to Complete Your Training With Us Flexibility With our programs, you can learn and study at your own pace with access 24/7/365 for the duration of your program. This means you can learn on your own terms and work around your own schedule. Support Our online training comes with access to real, live support personnel that will help you through every step from our admissions adviser who will assist you with selecting the right training for you, to our student adviser who will be there with you during your entire training journey. Relevancy We have tailored our programs to provide comprehensive training in the technical and soft skills employers are looking for. With direct input and feedback from industry leaders and hiring managers, our program aligns with exactly what you need to successfully enter the workforce. Certification Our career training not only gives you the knowledge you need but preparation for the certification exams relevant to your desired career path. If you are pursuing an exciting new career in a field with a national certification, our program will both prepare you to sit for the exam but will often include a voucher for the exam cost. Simulations and Case Studies Our training programs have been developed with real learners and professionals in mind, so our programs incorporate real-world case studies and virtual simulations that will provide examples and interactions with real-life situations you may encounter during your career. These allow you to learn by experience with circumstances similar to what will be your daily responsibilities on the job. Engaging and Interactive Our training curriculum was developed with you in mind, looking at modern day learners and their needs. Our curriculum contains a mix of formats including reading, listening, watching, and interacting that will immerse you into a fun and engaging learning experience you will not only enjoy but not want to end. Program Description Description Audience Learning Objectives Support Description Completion Time Our management program is ideal for individuals who are currently employed or looking to begin their career in a supervisory and/or managerial role. Over the course of your studies, you will learn the fundamental skills required of new and experienced supervisors and managers, and will be exposed to a broad range of topics related to the supervision and managerial process. In this program we will cover several different skills such as successful leadership, performance management, time management, decision making, effective communication, productivity, negotiations, and project management. Mastering these skills will allow you to successfully pursue a career in management. Enroll through one of our accredited university or college partners today! Our online managemnt courses are ideal for anyone that seeks or is currently in a supervisory and/or managerial role within an organization. Participants will be introduced to the fundamental skills required of new supervisors and/or managers as well as those with experience so as to position them for success in their supervisory or managerial positions. Participants will gain a breadth of exposure to many topics essential to the supervision and managerial process. Upon completion of this course, students will know: • Analyze the competencies and skills needed to be an effective supervisor • Explain contemporary workplace considerations with respect to a supervisory role • Plan strategically using goal-setting and organizing skills • Recommend a staffing, recruiting, and retention strategy • Recommend a control process strategy • Propose a decision-making strategy • Explain motivational leadership in the context of today's workforce • Use effective communication strategies • Propose group- and-team-building skills • Analyze the performance appraisal process • Recommend strategies to improve workplace health and safety • Analyze factors that impact change management • Propose conflict resolution strategies • Analyze the supervisor's role in the collective bargaining processes • Contrast theories and techniques of managing, motivating, and leading others • Analyze the impact of an organization's culture, environment, and design on management • Examine how social responsibility and ethics affect management functions • Analyze issues facing managers when performing management functions • Examine challenges related to organizational strategies and processes that managers face in today's business environment • Evaluate approaches to communication to best fit an organizational structure • Apply theories of leadership and motivation to effectively manage others • Assess approaches to controlling organizational performance • Examine operations management • Define leadership and explain its importance • Discuss some of the better-known leadership theories • Distinguish leadership from management and administration • Recognize the role of leadership in setting the ethical tone for an organization • Describe the principles for building an ethical culture • Explore how leadership requires setting an ethical example • Discuss how leaders can deal with ethical lapses • Describe the role of leadership during an ethical crisis Though this program is a self-paced program it is supported by an educational mentor. Educational mentors are subject matter experts who have years of experience in their field as well as the necessary educational training and credentials to work as an expert. The mentor is available to answer any questions a learner may have including questions on course content, course material, certifications, and even industry questions. Mentors also monitor the progress of learners to ensure training retention and program advancement. In eLearning, motivation is a key tool to success. Because of this, mentors provide encouraging comments, feedback, and coaching to motivate learners throughout the duration of the program to support completion and success! Though you are provided a full 6 months access to your program, the average completion time is only 3 months! FAQ How do I request more information about a course? To request more information, you can contact us via online chat, our website contact form, or toll free at 1-855-201-6910. What is the difference between online courses and classroom courses? Online courses are accessible 24/7/365 and self-paced, allowing you to progress at your own pace on your own schedule. They can be taken from anywhere in the world from the comfort of your own home. Classroom courses have a set schedule of the days and times the courses will be held, and you must attend during those specific times. I’m not sure if I will be able to successfully take on online course, what should I do? Find out if online learning is right for you by contacting our team of registration advisers. Our team is available to answer any of your questions about taking an online course before you commit to enrolling. We will walk you through what to expect to ensure you are making the right decision. You can contact a registration adviser today via online chat, our website contact form, or toll free at 1-855-201-6910. Do I need a degree or high school diploma to take an online course? No, you are not required to have a diploma or higher education degree to enroll in an online course. However, some occupations may require minimum educational thresholds for employment or certification. For more information on your desired career requirements, please contact us via online chat, our website contact form, or toll free at 1-855-201-6910. What do I need to take an online course? To take an online course, you will need to have access to an internet connection and an internet ready device such as a laptop, PC, or tablet. For course specific requirements, please visit the course page or contact a registration adviser today. What format will my online course be in? Our courses are developed with multiple formats including text, audio, video, and interactivity. Our courses also include multiple resources and tools which can include flashcards, games, activities, and more. Do I have to be local to take a course? No, you can take the online courses from anywhere in the world. Do you offer or accept any financial assistance options? We participate in several financial assistance options including third party funding, both military and non-military. To request more information on the financial assistance options available and check your eligibility, contact us via online chat, our website contact form, or toll free at 1-855-201-6910. What does the course duration mean? Duration is the amount of time you will receive access to your course. Durations vary by course and range between 1 month and 12 months. If you complete your course before your duration ends you will continue to have access to your course until the duration period ends. What does “Certification Voucher Included” mean? Many of our career training programs include certification vouchers. This means that at the successful completion of your course, at no additional charge, you will receive an exam voucher for the corresponding industry certification. This voucher will allow you to register and sit for the appropriate certification exam to obtain your industry credential. When will I start my course? Our online courses are open enrollment, so you can start immediately. If you are using any third-party funding to cover your course tuition, your start date may be a future date determined by your funding program. What type of support will I receive during my course? Once enrolled, you will be assigned a client adviser who will provide you with customer and technical support. Your client adviser will supply you with your course access information, any needed materials, and be available to answer any questions you have during your training experience. They will regularly check-in with you to monitor your progress and assist you with staying on track. You will also be assigned to a course mentor who will provide curriculum support throughout your training. Your mentor is available to answer any questions you have on your course curriculum, will monitor your progress and understanding of the curriculum, and may give assignments or quizzes. Who do I contact if I cannot access my course? If you experience any trouble accessing your course including technical issues or lost login credentials, please contact your client adviser at helpdesk@worldeducation.net. Who do I contact if I need an extension? Our goal for students is to successfully complete their training course and achieve their career goals. We understand that extenuating circumstances can interfere with your ability to complete your course in the duration given. Because of this we have free or low-cost extensions available for our courses upon request. To discuss or request an extension please contact your client adviser at helpdesk@worldeducation.net. What do I receive when I complete my course? Upon successful completion of your course and fulfillment of any outstanding financial obligations, you will receive your certificate of completion. Certificates are provided to you within 30 days of completion. Your certificate will validate the training course you completed with a stamp of completion. Will I receive any job search assistance or externship opportunity after I finish my course? Students that successfully complete our career training programs are assigned a career development adviser who will coordinate placement at a local externship or hands on opportunity. These opportunities are optional and may vary based on availability and occupation. Your career development adviser will also provide job search services such as: resume building, mock interviews, job opportunity resources, and more. Our professional enrichment courses do not come with a career adviser or career services. $2,695.00 Enroll Now Overview Ready to dive in? 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